Fix Spacing on Emails
complete
A
Ashley N. Cloud
It would be great if the spacing on emails when drafting actually reflected the way the receiver views the email. As of now, when you hit enter once on an email or template in Lawcus, it shows up as 2 spaces. So if you want an email to have single space, when you draft the email, you can't have any spaces, which looks strange/confusing when drafting.
Vinny R
updated the status to
complete
Hi Ashley N. Cloud,
Thanks for flagging this — you were right that a single Enter was rendering as a double space, which made drafting harder than it needed to be.
We've fixed it. Spacing in the email and template editor now reflects how the recipient will actually see the message, so what you draft is what they get.
Please give it a try and let us know if you run into any issues.
Vinny R
Hi Ashley N. Cloud,
Thank you for bringing this to our attention. We completely understand how confusing it can be when the spacing shown while drafting an email or template does not match what the recipient eventually sees.
This is a valid issue, and our team will be fixing it as soon as possible so that the email draft view accurately reflects the final email formatting.
Thanks again for sharing this with us and helping us improve Lawcus.
Vinny R
updated the status to
in progress